Privacy First: We do not store audio recordings of your calls. Your data privacy is our priority.
1. Introduction
67 AI PTY LTD ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our users ("you"). This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our AI Voice Receptionist services (the "Service") via www.67lab.ai. By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Account & Billing Information
Identity Data: Business name, contact name, email address.
Billing Data: Payment method details (processed via secure third-party provider).
Verification Data: Business registration documents for regulatory compliance.
2.2 Telephony & Usage Data
Call Logs: Caller ID, destination, time, date, duration.
System Status: Success/failure rates and error logs.
2.3 Voice & AI Interaction Data
No Persistent Audio Recordings: Audio is processed in real-time and discarded immediately.
Transcripts: Temporary text transcripts may be processed for context but are not used for third-party advertising.
3. How We Use Your Information
Provide the Service
Billing Processing
Regulatory Compliance
System Improvement
4. Disclosure of Information
We do not sell your data. We share only with essential infrastructure providers:
TwilioTelephony Provider (PSTN Connection)
OpenAI / DeepgramAI Processing (Transient)
StripeSecure Payment Processing
5. International Data & Rights
As 67 AI PTY LTD is based in Australia, your data may be processed globally. We ensure transfers comply with appropriate safeguards.
Your Rights (Privacy Act 1988 / GDPR)
• Access• Correction• Deletion
Contact support@67lab.ai to exercise these rights.